Saturday, September 03, 2011
Do auto insurance companies, like banks, eschew getting info from customers by email?
Today, I received an email from Geico asking to link to a questionnaire for an update of records.
My insurance would renew in January, so it’s early. But I did change it last Spring for business use.
The email, however, gave a spelled out https link which, when I went to Geico’s site that way, found no such questionnaire, just the usual information on one’s policy and its billing or paid-up status as well as coverages.
I thought insurance companies would contact you by US mail to update information, not email; pretty much as with banks.
I didn’t click on the main link, I just went to the site myself.
This is an odd one. It arrived on a Saturday, too. I would certainly call Tuesday and check something like this. The email asked for a reply within 30 days. Again, odd.